SHIPPING POLICY

ONLINE SHOP CURRENTLY CLOSED

Kaarnalaiva.net is operated by Kaarnalaiva Tmi 1540086-7, Finland . All our prices include VAT. 

The postage is displayed and paid at the time of the purchase.

Once the order has been approved you will receive an confirmation e-mail. Your order will normally be shipped within 2-5 working days. In case there are delays or problems with your order we will contact you immediately by e-mail. The customer is responsible of providing a valid e-mail address at the time of the purchase. 

Please note! When ordering a gift card, you will automatically receive a confirmation of your order, however, the actual gift card will be sent to your given e-mail address within 24h from your purchase. The code on the gift card is valid for one time only and can be used either in our webshop or one of our stores.

Please note! We are currently only shipping to Finland.

RETURN POLICY

Any unused products can be returned within 14 days of the purchase. If you wish to return your purchased items contact us by e-mail:

 

kaarnalaivaharjat@gmail.com

Let us know the reason for the return and if you wish to receive a refund or a new product. In case of a refund we ask you to provide your bank details.  Note that the client is responsible of the postage of the return and possible new items. In case there is a problem with your order (broken or faulty items, missing items etc.) please contact us immediately by e-mail. 

PAYMENT METHODS

We accept the most common credit and debit cards as well as PayPal. All of the items and postage are to be paid at the time of the purchase.

OUR STORES

MATHILDEDAL:

Ruukinrannantie 6 (muuntaja), Mathildedal

S U M M E R  S T O R E :

FISKARS VILLAGE

Toriliiteri, Peltorivi 6

Fiskarsin ruukkikylä

OPENING HOURS

MATHILDEDAL:

daily 11-17

1.-30. September

Wednesday- Sunday 11am-5pm

 1. October -31.December 

Friday-Sunday 11-5pm

or by request! 

FISKARS

August 17.- August 31. 

Thursday-Sunday 11am-5pm

Shipping & Returns

Privacy Policy

C O N T A C T :

Phone: +385 40 735 0768 (Finland)

+4915782875629

(Germany)

Email:  kaarnalaivaharjat@gmail.com

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© 2019 Kaarnalaiva 

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